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Cruise Book Agreement

What are a Cruise company's cancellations, refunds, and trip interruption/cancellation insurance policies? Most passengers probably seldom read these Agreements until an issue arises, because issues often don’t arise.

BEST: Everything Firmly locked in … rather than,   the company’s “right to increase Cruise price” based on the final # of travelers and/or currency fluctuations

  1. Booking Details: Cruise date, route, ticket type (e.g., 1-day, 2-day), and any special offer add-ons.
  2. Payment Terms: how much & when (deposit vs. ~, payment methods; refunds; cancellation. Price changes?
  3. Rights & Duties: customer expectations (transport, guides, etc.); Ship's expectations of you (behavior, rules).
  4. Liability & Insurance: cruise company liability, insurance & exemptions for: Act of God cancellations accident, weather, mechanical failures, or geopolitical events, port & itinerary changes.
  5. Health & Safety: your medical conditions disclosure, Ship's health or safety concerns; emergency response.
  6. Personal Information Policy: data use, storage, and protection
  7. Special Conditions: Any unique conditions: age, physical requirements, or specific dress codes.
  8. Operator Contact Information: for all issues.
  9. Non-Transferability of Tickets: security, anti-ticket scalping, fraud avoidance
  10. Deposits and Full Payments: full payment in advance or … 
  11. Customer Expectations: rigid or flexible policies: booking changes, refunds, potential or unexpected costs, 
  12. Service Guarantees: inherent promise of service quality, professional guide commentary.
  13. Legal Jurisdiction: where cruise company is based or cruise embarkation.

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